Our Commitment
We're serious about dog food
BIXBI only sources high-quality, whole foods from the USA.
We test each and every batch of our food and treats for Salmonella, E-coli and Listeria. Our products undergo rigorous testing for contaminants and environmental toxins such as BPA, lead, arsenic, mercury, chromium, pesticides, antibiotics and melamine.
BIXBI doesn’t just ensure we exclude the bad ingredients, we also make sure that the ones we put in are exceptional. We take part in feeding trials, blood plasma analysis and other extracurricular testing to ensure our products are the healthiest they can be with the most benefits delivered to your dog.
Our Process
At BIXBI Pet, we take the production of our pet food very seriously. We maintain the highest quality standards and safety procedures to guarantee that BIXBI foods and treats are the absolute best in their class.
What does that mean? Well for starters it means that our facilities are audited on an ongoing basis by the U.S. Department of Agriculture (USDA) and the U.S. Food & Drug Administration (FDA) to ensure strict food safety standards are maintained. Additionally, each of our facilities has Good Manufacturing Practices (GMP’s) and HACCP (Hazard Analysis Critical Control Points) food safety regulations.
Our Guarantee
If you are not completely satisfied with your purchase, please let us know and we’ll do our best to make things right.
Customers should return items within 30 days from the original purchase date. We are unable to accept returns made after 30 days from the original purchase date, except at the discretion of our customer service team. We are unable to accept returns on expired products.Please visit our Return Policy page for more details. You may also reach out to us at info@bixbipet.com.
