To add items to your subscription, go to the product you want to add.
Select an existing subscription from the dropdown menu.
Click the “Add to Subscription” button. (Please only click once to allow the page to reload)
To switch items in your subscription, first add the new item you wish to order, then remove the old one.
To add items to your subscription, go to the product you want to add.
Select an existing subscription from the dropdown menu.
Click the “Add to Subscription” button. (Please only click once to allow the page to reload)
To remove items to your subscription, go to your account dashboard.)
Click the Subscriptions tab.
Click the 'Edit Subscriptions' button next to your subscription.
Click the “X” next to the product you wish to remove.
When you have a subscription, you can choose to automatically rotate recipes with each shipment. This gives you the flexibility to receive a different recipe each time you receive your order.
To rotate recipes in your subscription, go to your account dashboard and navigate to the 'Subscription' tab.
Click the “Edit Subscription” button.
Under 'Actions' select 'Update subscription' from the dropdown menu.
Go to the product you'd like to rotate recipes for and select the checkbox "Automatically rotate recipes".
Select the recipes you'd like to rotate with.
Click the "Save Details" button.
Yes, any new items you add to your subscription will include the subscription discount.
To cancel your subscription, go to your account dashboard.
Click the 'Subscriptions' tab.
Click the 'Edit Subscription' button next to your subscription.
Click 'Cancel' in the Actions dropdown menu.
Your subscription will display the status Pending Cancellation until the end of your current cycle. Your subscription will not renew and you won’t be charged.
You may reactivate your subscription at any time while cancellation is pending. Your subscription will be fully cancelled at the end of your current cycle.
No, there is no fee for cancelling your subscription.
To increase the quantities in your order, go to your account dashboard.
Click the 'Subscriptions' tab
Click the 'Edit Subscriptions' button next to your subscription.
Select 'Update Subscription' in the Actions dropdown menu.
You can change the quantities of your items in the product details area.
Once you have updated quantities, save your changes by scrolling down and click the Save Details button.
Your next renewal will reflect these changes.
To skip your next order, go to your account dashboard.
Click the Subscriptions tab.
Click the 'Edit Subscription' button next to your subscription.
Select 'Skip Next Order' from the Actions dropdown menu.
Your next renewal will be skipped.
Your next order date will be reflected in your subscription details.
You can change your next order date at any time via the Change Next Shipping Date menu within your subscription details.
To change the ship date for your order, go to your account dashboard.
Click the 'Subscriptions' tab.
Click the 'Edit Subscriptions' button next to your subscription.
You can change your next order date at any time via the Change Next Order Date menu within your subscription details.
© BIXBI Pet 2023. All Rights Reserved. PO Box 7327 Boulder, CO 80306 Web Design by Never Settle